Lucky Red Casino has been around since 2009 under the management of the Club World group of casinos.
With a reputation for attractive bonuses and high-quality player care, this is a casino that has enjoyed a strong reputation over the last decade or so, attracting a loyal player base as a result.
But with recent changes in management at the top level, have things changed?
Read on to find out.
Bonuses and Promotions
Lucky Red Casino offers something of an impressive headline figure for their new customer promotion:
400% matched deposit up to $4000
- Offer only available for use on slots
- Bonus must be wagered 30x before withdrawal
- Minimum deposit $35
A 400% matched deposit is certainly eye-popping. In fact, we’d go so far as to say it’s one of the biggest in recent memory. What’s more, wagering requirements of 30x on such a monster bonus seem more than reasonable – we’ve seen 50x or more on smaller bonuses than this.
If you aren’t interested in slots, Lucky Red offers another new player bonus which can be used on other games:
100% matched deposit
- Bonus must be wagered 30x
- Minimum deposit $35
You’ll also find a wide selection of promotions on offer for existing players, which is great to see – we believe loyal players should be rewarded wherever they play, and Lucky Red Casino seem to agree with us on that point.
Overall, we’re impressed with the promotions available here. Wagering requirements are reasonable considering the amount of money on offer, and the fact that Lucky Red are catering to existing players is a nice touch.
Software at Lucky Red Casino is supplied by Realtime Gaming (RTG), and you’ll find over 100 games to choose from here. It’s a pretty small pool compared to many casinos out there, and if you twisted our arm we’d admit that RTG aren’t our favourite provider, but there are some nice games on offer, such as:
- Big Shot
- Cleopatra’s Gold
- Crystal Waters
Lucky Red also have access to a selection of RTG’s progressive slots, including Aztec’s Millions, Spirit of the Inca and the ever popular Megasuar. You can choose to either download the desktop client, or play online flash versions of the majority of games, so there’s some flexibility here depending on how you prefer to play.
Prefer live games?
Then you’d better look elsewhere, as Lucky Red don’t currently have live games of any kind. It’s a little puzzling, since RTG do offer live casino games, but there you are.
How about mobile?
Yes, you can access Lucky Red Casino on your mobile device, where you’ll find a selection of slots and table games to play on the go. As is often the case, not all of Lucky Red’s casino games are available on mobile.
You won’t find the largest selection of payment methods here, with both deposits and withdrawal options fairly limited.
Deposits at Lucky Red can be made by:
EcoPayz, MasterCard, Neteller, Visa, Skrill, Bitcoin
And withdrawals by:
Bank Wire Transfer, Cheque, Neteller, EcoPayz, Skrill, Bitcoin
Any small print to be aware of?
Actually yes – withdrawals at Lucky Red Casino are capped at $5001 per week, so this may not be the casino for you if you’re a high-roller. Fortunately, progressive jackpots are exempt from this limit, so if you strike it rich on one of the big jackpots, you shouldn’t have any issues withdrawing your winnings.
As for timelines:
EWallets are quickest (24 hours), and cheques are slowest (4 days). There’s also a pending period of 24 hours to be aware of.
We would assume there aren’t too many people using cheques these days, but if the turnaround times here are as quick as Lucky Red would have us believe, they’re extremely impressive – the best we’ve seen in this category.
Lucky Red Casino offer the standard selection of support options, available 24/7, including:
Live chat, toll-free phone, email and fax.
Overall user reports we’ve seen here are here reasonably good. Note: the phone number is only toll free for US-based players.
The first thing that smacks you in the face when you visit the Lucky Red site is the generous new customer bonus that’s plastered across the homepage.
And it really is generous – 400% first deposit bonus is a monster promotion, and the wagering requirements that go along with it are fairly reasonable considering the size of the offer. We’ve certainly seen a lot worse.
As for the gaming experience at the site, we think it’s OK. The design and layout are reasonable, though we weren’t particular excited by the interface.
We must admit that we’d like to see a broader selection of games on offer. Being a single software provider casino means Lucky Red are only backing one horse – RTG – and if you don’t happen to be a big fan of their games, you’re unlikely to be particularly interested in playing here. The lack of live games is also a disappointment, and will not doubt act as a turnoff for some players.
Beyond the games, we found payment methods are a little scant, but the majority of the most popular options are available.
So, can we recommend Lucky Red Casino overall? Up until recently, we would have been happy to do so. So, what’s changed?
Recent alterations in management have led to Lucky Red working with external consultants from the AffPower group of casinos, which have been linked to some very poor practices in recent years, including accusations of running fake NetEnt games and engaging in some disreputable behaviour with their affiliates.
As a result, and despite some things we certainly like about the site, it’s extremely difficult for us to recommend players to gamble at Lucky Red Casino at this time.
What We Loved
- Fantastic sign-up bonus
- Regular promotions for existing players
What We Didn’t Like
- Small selection of games
- Low weekly withdrawal limit may put off high-rollers
- Links with consultants from Affpower group a major concern
Lucky Red Casino Review 2019
- Overall - 5/105/10
There’s a fair bit to like about Lucky Red Casino, most notably their promotions, but recent developments in the casino’s management mean we’ve lost some of our trust in them. As a result, we rate this casino at:
|Company||Lucky Red Casino|
|Restricted Countries||Australia, Costa Rica, France, Hungary, Ireland, Isle of Man, Israel, Netherlands Antilles, Romania, Russia, United Kingdom, Italy|
|Currencies||US dollars, Euros|
|Deposit Methods||EcoPayz, MasterCard, Neteller, Visa, Skrill, Bitcoin|
|Software||Real Time Gaming|
|Contact Information||Customer Support: [email protected]|
Support Phone: 1 866 513 0857
Fax: 1866 728 5443
International Support Phone: +44-870-166-8801
International Support Fax: +44-870-166-8803