Something of an old-timer, Jackpot City Casino was founded way back in 1998 when the online gaming industry was just getting started. That’s pretty impressive longevity by anyone’s standards, and it suggests that Jackpot City must have been doing something right all these years.

Perhaps this long life is the reason why so much information seems to have accumulated on the Jackpot City Casino website – far more than their competitors. Don’t believe us?

As an example, there are two separate pages each for iPhone gaming and iPad gaming, which surely must be identical – the world’s gone mad!

Having said that, you can’t fail to get a sense of Las Vegas ‘glitz and glam’ (their words, not ours) when the page first loads, with its deep blacks and moody purples, and the whole UI is pretty snazzy. Perhaps you can teach an old dog new tricks…

Video Review

Bonuses and Promotions

The new customer bonus at Jackpot City is all about the matched deposits – four of them to be exact.

Here’s the breakdown:

Jackpot City will match your first 4 deposits up to $400 ($1600 in total)

  • Wagering requirement of 50x playthrough
  • Maximum withdrawal value of 6x your first deposit – applied at the discretion of casino management
  • Wagering requirements weighted depending on the game played

Well, we’ve been here before.

Staring down the barrel of a fairly sizeable new customer promotion that seems – at first glance – to represent a fantastic deal.


But like so many similar promotions these days, we can’t help but question the true value on offer here. 50x playthrough requirements are towards the top end of what we usually see out there, and they come with the double whammy of a not-so-generous maximum withdrawal clause.

As far as we’re concerned, massive playthrough requirements and capped winnings scream ‘we don’t want our customers to make money from this promotion’.

The ‘manager’s discretion’ line is even worse – you can’t help but feel this will be instantly enforced in the case of any big wins.


Jackpot City Casino is powered by Microgaming, and there are around 400 games to choose from. It’s a reasonable collection, and as always with Microgaming, the quality on offer is high. The games are – for the most part – very modern, with lots of exciting features available.

As is often the case when it comes to Microgaming software, it’s tricky to pick out our favourites, but we can say that some of the most popular slots here include:

  • Immortal Romance
  • Game of Thrones
  • Thunderstruck II

Of course, no casino with the word ‘jackpot’ in its name would be complete without a strong stable of progressive jackpot slots to choose from, and luckily Jackpot City won’t let you down in this regard. Some of our favourites include:

  • Mega Moolah
  • King Cashalot
  • Major Millions

jackpotcity casino

There’s also a nice collection of table games to choose from, as well as a live casino offering Blackjack, Roulette, and Baccarat among others.

Finally, there’s also a mobile app available for both Android and Apple devices, though our experience with the Apple version wasn’t the greatest, with response times on the slow side.


On the payments front, there are more options than you can shake a stick at (if, for some reason, you like shaking sticks at banking options. We aren’t judging).

Deposits and withdrawals at Jackpot City can be made by:

jackpotcity online casinoWithdrawal times are reasonable if not stellar, with Ewallets quickest (24-48 hours), and cheques slowest at 14-21 days. Don’t forget the pending time of 24-48 hours that will take effect before any withdrawal.

As for the small print, there’s one thing we ought to point out: Maximum daily withdrawals are capped at £10,000, though that should be more than enough for most everybody.


Support at Jackpot City is offered via email and live chat, both of which are available 24/7. We’d have like to have seen a dedicated phone line too, but unfortunately, this service isn’t available.

As for reports on this front, it’s a bit of a mixed bag, suggesting you may need a slice of luck on your side if you wish to have any queries or concerns dealt with quickly and competently.

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We were always taught to respect the elderly and while Jackpot City may not be old in human years, it certainly is in the online casino equivalent.

Despite that, there’s nothing ageing about the design and feel of this casino, which is all glitz, glamour and modern touches from the moment you load up the homepage.

Moving on to the game collection, things also have a decidedly modern twist. After all, software provider Microgaming has been at the forefront of a lot of the innovation we’ve seen in the industry in recent years.

There’s also a respectable live casino and a functional (if a little unreliable) mobile app.

All this adds up to a casino that’s fit to hold its own in the modern world.

That said, it isn’t all sunshine and roses…

We could have done without the heavy-handed new customer promotion. We know Jackpot City aren’t the only site guilty of crafting carefully put together promotions that look great on paper but are actually pretty awful for the customer, but that doesn’t mean we can’t complain about them when we see them.

Aside from that, the other major bugbear we have is with the list of restricted territories, which chalks off quite a few key markets worldwide, including the US and the UK.

There’s also the minor issue of perhaps a little too much information that seems to have built up on the website over the decades. We can’t help but feel that at least 50% of the content could be cut, without losing anything important.

jackpot city casino bewertungBut the key question is, can we recommend Jackpot City?

Overall, we certainly can, yes. Dodgy promotion aside, there’s a lot to like here, with the well-designed site (mountains of content aside) supporting a strong catalogue of games.

The one area we would perhaps have liked to see some improvement is in a lack of innovation.

Despite doing most things well, Jackpot City isn’t really pushing any boundaries, and beyond the distinctive colour scheme, there isn’t too much to distinguish them from many others out there.

But then that’s often the case, with the real innovation being driven by newer casinos on the scene, as opposed to the old boys

Still, it’s a minor complaint, and overall, we like this site a lot.

What We Loved

  • Plenty of strong Microgaming titles on offer
  • Cohesive site design
  • Tons of payment options

What We Didn’t Like

  • Nice design, but site feels a little cluttered
  • 50x play through requirements
  • Key territories restricted
Jackpot City Review 2019
  • Overall - 7/10


Proving that with age comes wisdom, we rate Jackpot City at a very creditable:

CompanyJackpot City Casino
LicensesMalta Gaming Authority
Restricted CountriesAustralia, Andorra, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom
LanguagesEnglish, Spanish, French, German, Swedish, Norwegian, Finnish, Russian, Polish, Japanese, Greek, Bulgarian, Latvian, Italian, Portuguese
CurrenciesArgentine pesos, Australian dollars, Brazilian reals, Canadian dollars, Swiss francs, Euros, British pounds sterling, Indian rupees, Japanese yen, Mexican pesos, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, Swedish kronor, US dollars
Deposit MethodsClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, iDEAL, Sofortuberwaisung, POLi, Envoy, EZIPay, Lobanet, UseMyFunds, eChecks, QIWI, Skrill, Direct Bank Transfer, Instant Bank, Citadel Direct
Contact InformationSupport Mail: [email protected]

Live chat available online

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