Managing Editor

Bet365 Casino, founded in 2001, has grown into one of the world’s largest online gambling groups, with a reported 23 million customers across almost 200 countries worldwide.

Winner of a string of awards over the years, including eGaming Review’s Operator of the year in 2010, as well as the Number One Internet Gaming Company award in 2010, 2011 and 2012, also from eGaming Review.

So, we’re talking about one of the real big-boys in online gaming here. But what did we think of them? Read on to find out. (or click here for more info on Bet365 Group)

bet365 review
Bonuses and Promotions

There’s just the one new customer bonus on offer at Bet365 Casino:

Up to £100 Welcome Bonus

  • Bet365 will match your first deposit up to £100
  • Minimum deposit of £10 required
  • There is a wagering requirement of 15x on this bonus
  • Some game restrictions apply

Well, it isn’t the most exciting bonus we’ve ever seen. Then again, the wagering requirement of just 15x is a fair bit lower than most, which is good to see. There may not be a fortune on offer here, but you’re more likely to get your hands on any winnings than you would be at some sites.

It would have been nice to see things spiced up a bit here – perhaps with some free spins – but it’s a simple bonus with simple requirements.

365 casino
Games

Bet365 offers a great selection of games – over 500 – from a variety of providers, though most come from Microgaming and Playtech, both of whom have plenty of first-class games to choose from.

You can opt to download the desktop version or play in a browser in ‘instant’ mode, depending on which suits your needs. Some of the site’s top games include:

  • Batman Begins
  • Gung Pow
  • Medusa II

You’ll also find a nice range of big-money progressives, including Jackpot Giant and Age of the Gods.

What about table games? There’s a massive selection of table games on offer, with something for everyone, particularly those interested in different varieties of poker

Prefer lives games instead? There are plenty to choose from, and the platform/interface is slick and easy to use. You’ll find all the regulars here, including Roulette, Sic Bo, Baccarat, Blackjack etc. You can even choose whether you’d like to play a table from Playtech’s Euro or Asian studios.

Can I play on mobile? You sure can. As we tend to see from the ‘powerhouse’ casinos out there, the mobile experience is very good. Smooth as butter, and very stable.

Payments

Bet365 offer a reasonable selection of payment methods that will certainly meet the needs of most gamers.

bet365 casino review
Withdrawal speeds across the board here could be a little bit quicker if we’re honest. EWallets are quickest (0-24 hrs), and cheques are slowest (5-28 days). But it’s the bank cards that really drag, at a rather sluggish 1-5 working days. Withdrawal limits change depending on the method being used. so it’s best to check before you withdraw.

Support

As you’d expect, Bet365 Casino offers 24/7 support through all the usual channels. You can get in touch via: Phone, live chat, email, fax and even post, if you’re the patient type!

We’ve seen really great reports here for the most part, with many users specifically calling out how friendly support staff are.

Phone: 08000 288 365        Mail: [email protected]

Conclusion

Bet365 is one of the very biggest names out there in online gaming, particularly if you’re based in the UK where the company was founded and continues to be headquartered.

But do they live up to their reputation? We’d have to say that they do. The site really is a joy to use, with extremely high levels of presentation across the board. The only downside is that you’ll need flash player to enjoy all of its features.

The mobile offering is fantastic, so for gamers who like to spin a few reels on the go, Bet365 is a great option. The software on offer is top notch, with tons of great games to choose from, and a nice variety across the different areas, including regular slots, progressives, table games and live games. If you’re into gaming online, you’re bound to find something here that interests you.

bet365 casino reviews
Oh, and the customer support offering is great too. What about the negatives? There’s nothing major here to highlight. The overall experience is just extremely polished.

If you were to press us, we’d admit that withdrawal times could be quicker. If other sites can offer better turnaround times on card withdrawals, why can’t a big player like Bet365?

It’s also true that the welcome bonus is somewhat lackluster from a company that could probably afford to offer more, but the reasonable wagering requirements certainly sweeten the deal, and as always, we’d rather see smaller, accessible sums, than big numbers that are locked away behind sky-high wagering requirements.

So, can we recommend Bet365 Casino? We can! Absolutely. Bet365 Casino is a great place to game online.

What We Loved

  • Top software on offer
  • Great mobile experience
  • Fantastic presentation

What We Didn’t Like

  • Withdrawal times are slower than they should be
  • New customer bonus could be more exciting
  • Flash player needed
Bet365 Casino Review 2019
  • Overall - 9.2/10
    9.2/10

Summary

With a highly polished overall experience and a top selection of games, we rate Bet365 Casino at:

9.2/10
CompanyBet365 Casino
Established2001
LicensesGibraltar Regulatory Authority, UK Gambling Commission
Restricted CountriesBelgium, Burundi, Chad, Haiti, Israel, Macau, Monaco, Netherlands, North Korea, Philippines, Portugal, Puerto Rico, Singapore, Somalia, Sudan, Syria, Venezuela, Yemen, Zimbabwe
LanguagesEnglish, Cezch, German, Spanish, Portuguese, Romanian, Swedish, Greek, Mandarin, Norwegian, Danish, Hungarian, Polish, Slovenian
CurrenciesArgentinian Peso, Brazil Real, Bulgarian Lev, Chinese Yuan, Czech Koruna, Denmark Kroner, Euro, Hungary Forint, Iceland Króna, India Rupee, Japan Yen, Mexico Peso, New Zealand Dollar, Norway Kroner, Poland Zloty, Romania New Leu, Sweden Kronor, Switzerland Franc, UK Pounds, United States Dollar
Deposit MethodsVisa, Mastercard, Maestro, PayPal, Apple Pay, paysafecard, Skrill, Netller, entropay, pingit, Bank Transfer, Cheque
SoftwarePlaytech, Microgaming, Ash Gaming, WMS, Play’nGo, Genesis Gaming, Quickspin, Blueprint Gaming
Contact InformationSupport Mail: [email protected]

Live chat: available online

Freephone:

08000 288 365

0800 7810 365

01782 684 757

Post:

Customer Services

bet365 House

Media Way

Stoke-on-Trent

Staffordshire

ST1 5SZ

United Kingdom

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